Insurance Services

In today’s world insurance companies are undergoing challenges such as evolving customer requirements, diminishing margins, strict compliance requirements and fast paced economic environment change.

Globiva provides cost effective and efficient services that help our customers to enhance business efficiencies, superlative customer experience and improve profitability. Our insurance support services range in diverse insurance products such as life insurance, general insurance, health insurance, auto insurance and others.

Insurance services that strengthen your business:

Contact Centre Services

Sales and customer acquisition, up-selling, cross-selling, billing services, customer care, claims settlement service, insurance appointment setting, customer loyalty management, complaint management, reminder services, collection support, email & chat support, fraud monitoring services

Back Office Services

Data entry and capture services, form processing services, policy verification and validation, e-catalog management, scanning and OCRservices, insurance claims processing, policy screening and initial underwriting, payment processing

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