Your business’s ability to service customers quickly and efficiently can separate the successful from the mediocre. We are experts in back-office management and support services, and our deep domain knowledge allows us to offer custom back-office services to our clients to meet their business needs.
Digitally automated and agile operations that enable faster turnaround time and accurate solutions for your back-office are key to competitive success in today’s digital world. Our back-office support services powered by analytical tools work efficiently to provide tangible benefits of higher process efficiency, increased compliance, high visibility, complete transparency, shorter time-to-market, and customer delight.
Our team work on a strategic level with many of our clients. Depending on their responsibilities, they will bring brilliant ideas and bags of expertise to your business, streamlining your back-office processes and workload.
Whether underwriting, KYC processing, order fulfillment, policy management, or credit initiation, we simplify and re-engineer your processes and drive them to deliver highly accurate and productive solutions at reduced costs with our Back-Office Support Services.
Always putting our valued clients first, Globiva provides a top-notch credit initiation service that enables clients to reduce costs, improve productivity, and standardize risk practices across locations. Creating a synergy of technology with human resources, we provide support throughout the credit lifecycle. Right from performing preliminary file checks, logging into applicant files, performing initial rule-based credit verification checks to handing over the file for client screening & approval, we process transactions at the lowest possible cost per activity with the highest degree of accuracy.
The billing and invoice system are an essential module for any company’s sales, finance, and management team. Our fully integrated billing solutions are designed and developed to accommodate all types of invoicing, billing reporting, and collection. We have a comprehensive billing and order system module that helps make the billing and invoicing process effortless for both consumers and brands.
Our services include bill generation, dispatch, payment and reimbursement, dispute and claims management, and transaction reconciliation. From sales quotes to order fulfillment, our order processing, and billing systems help streamline order processing by eliminating manual bottlenecks, preventing errors, and establishing a smooth flow to ensure timely invoicing and payment.
The billing and invoice system are an essential module for any company’s sales, finance, and management team. Our fully integrated billing solutions are designed and developed to accommodate all types of invoicing, billing reporting, and collection. We have a comprehensive billing and order system module that helps make the billing and invoicing process effortless for both consumers and brands.
Our services include bill generation, dispatch, payment and reimbursement, dispute and claims management, and transaction reconciliation. From sales quotes to order fulfillment, our order processing, and billing systems help streamline order processing by eliminating manual bottlenecks, preventing errors, and establishing a smooth flow to ensure timely invoicing and payment.
All brands strive to ensure their products and services meet the needs of their consumers. However, sometimes they fall short, and it’s in these moments that brands have one last chance to save a relationship. We have designed claim solutions to assist consumers with product claim processing. We not only provide excellent claims processing, but we also reduce cancellations, returns, and claim payments.
Content is becoming more imperative in areas where people have online engagement. Hence, we provide a content moderation service to protect websites from inappropriate content that may affect your company’s reputation.
With our content management strategy, you can keep your brand and your audience secure from offensive and inappropriate content. We assist numerous businesses in regulating user-generated content and maintaining brand integrity.
Our moderation services are adaptable to different client demands, thus enabling the effective implementation of context-specific filters that follow rigorous standards to ensure regulatory compliance.
Content is becoming more imperative in areas where people have online engagement. Hence, we provide a content moderation service to protect websites from inappropriate content that may affect your company’s reputation.
With our content management strategy, you can keep your brand and your audience secure from offensive and inappropriate content. We assist numerous businesses in regulating user-generated content and maintaining brand integrity.
Our moderation services are adaptable to different client demands, thus enabling the effective implementation of context-specific filters that follow rigorous standards to ensure regulatory compliance.
The revenue cycle is a complex maze for all businesses. We offer end-to-end revenue cycle management services covering lifecycle appointment scheduling, charge entry, coding accuracy, claim submission, payment posting, denial management, and reporting.
We apply disruptive revenue cycle technologies to improve and accelerate reimbursements, prevent denials, arrest revenue leakage, reduce costs, and drive revenue.